Privacy Policy
CARA’s Heart Home Healthcare LLC
Effective Date: 5/08/2026
CARA’s Heart Home Healthcare LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, apply for employment, or receive services from us.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Phone number
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Email address
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Home address
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County of residence
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Emergency contact information
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Employment details (when applying for a job)
Health & Care-Related Information
When you submit an inquiry for services, you may choose to provide information about:
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Medical diagnoses or conditions
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Special care needs
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Required clinical services
This information is used only to understand your care needs and provide support.
Automatically Collected Information
When you visit our website, certain data may be collected automatically, such as:
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IP address
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Browser type
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Device information
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Pages visited
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Respond to inquiries and provide requested services
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Determine care eligibility and service suitability
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Communicate with you about appointments or service updates
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Review employment applications and conduct background screenings
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Improve our website, services, and communication
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Comply with state and federal healthcare regulations
We do not sell or share your information with third-party advertisers.
3. HIPAA Compliance
If you provide or receive health-related information, we follow all applicable HIPAA (Health Insurance Portability and Accountability Act) regulations.
This means:
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Protected Health Information (PHI) is kept confidential
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PHI is only used for treatment, operations, and payment purposes
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PHI is stored securely and accessed only by authorized personnel
4. Sharing Your Information
We may share your information only in the following circumstances:
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With caregivers, nurses, or staff involved in your care
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With healthcare partners, if required for treatment
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With background-check and credentialing providers (employment applicants only)
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When required by law, regulation, or public safety
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With your written authorization
We never sell your information to third parties.
5. Data Security
We use industry-standard safeguards to protect your information, including:
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Secure data storage practices
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Encrypted communication where applicable
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Restricted access for authorized personnel only
However, no online transmission can be guaranteed fully secure. We take reasonable steps to protect your data.
6. Your Rights
Depending on your situation, you may have the right to:
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Request access to your personal information
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Correct or update your information
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Request deletion of certain non-medical data
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Request restrictions on how your PHI is used
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Withdraw consent (where applicable)
To make a request, please contact us using the details below.
7. Cookies & Website Tracking
We may use basic cookies or analytics tools to understand website traffic and improve user experience. You can disable cookies in your browser at any time.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before submitting information.
9. Children's Privacy
We do not knowingly collect personal information directly from children under 13 through the website. Any child-related information is provided by a parent or legal guardian during care coordination.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy or to request changes to your information, please contact:
CARA’s Heart Home Healthcare LLC
Email: info@carashearthomecare.com
Phone: (404) 937-6171
Address: 6825 Jimmy Carter Blvd
Suite 1650-G.
Norcross Georgia 30071